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Returns Policy

IMPORTANT NOTE RE RETURNS & UNWANTED PRODUCTS

DiscountedStationery.co.uk MUST be informed as follows:

  • ALL RETURNS for unwanted products within 10 days of receipt of products
  • SHORT DELIVERIES ( Must be reported within 24 hours )
  • DAMAGED ITEMS ( Must be reported within 5 working days )
  • PICKING ERRORS ( Must be reported within 3 working days )

    All unwanted products must be in a perfect and first class condition and unopened or resealed as new. Box's and packaging must be perfect, undamaged and not defaced or written on. It is up to the customer/buyer to return unwanted products at their cost. We can collect from you for a standard flat rate charge of £9.99 inc vat. This amount will be deducted from your credit/refund.If when returned a product is received incomplete or defaced and not resale able then no credit will be given for the returned item and you will be informed forthwith. These terms and conditions in no way effect your statutory rights. For contact details please see below.

    DO NOT RETURN ANY ITEM WITHOUT AN AUTHORISATION EMAIL AND RETURN NUMBER - CHARGES OR RESTOCKING FEE MAY APPLY

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