Indigo Home & Office Ltd and trading companies named, indigoink.co.uk, discountedstationery.co.uk and tapeandribbon.com, hereinafter “Indigo Companies” or “We” collects personal information from you in a number of different ways. For example, when you enquire or order from any of our websites or over the phone.
We are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.indigoink.co.uk, www.discountedstationery.co.uk or www.tapeandribbon.com you are accepting and consenting to the practices described in this policy.
The General Data Protection Regulation 2016 (GDPR) is one of the most significant pieces of legislation affecting the way that Indigo Companies carries out its information processing activities. Significant fines are applicable if a breach is deemed to have occurred under the GDPR, which is designed to protect the personal data of citizens of the European Union. It is CLC’s policy to ensure that our compliance with the GDPR and other relevant legislation is clear and demonstrable at all times.
For the purpose of the GDPR, the data controller is Indigo Home & Office Ltd (05460735) of 9 Hartfield Close, Elstree WD6 3JD.
Our nominated representative for the purpose of the GDPR is Andrew Rabin who can be reached at firstname.lastname@example.org or by phone on 07790 000 177.
INFORMATION WE COLLECT FROM YOU
• Information you give us. This is information about you that you give us when you meet our consultant, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you share with us your professional information. • Information we receive from other sources. This is information we receive about you when we create our database. This information is widely available to us from your firm’s website information you have sent us or emailed to us. We will notify you when we receive information about you from them and the purposes for which we intend to use that information. WHAT DO WE DO WITH YOUR PERSONAL DATA We may use your information in the following ways: • To contact you to respond to enquiries. • To inform you of offers, promotions, product launches or other relevant information you may find of interest. • To provide services. • To comply with legal and regulatory requirements (including responding to court orders, subpoenas and to prevent crime). These special circumstances may require us to disclose personal information. • To contact you if your actions violate your agreement with us (if any). • To market our services to you. • WE DO NOT hold any payment, Paypal or credit card details and all payment services are processed securely by SagePay
Unless you have notified us otherwise, Indigo Companies may occasionally send you email to tell you about the services we provide, solicit feedback or market products and/or promotions. If you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or contact us using the contact details provided below.
WHEN DO WE SHARE YOUR PERSONAL DATA We want to reassure you that unless requested by law, we do not share your personal data with any third parties.
WHEN AND WHERE YOUR PERSONAL DATA IS TRANSFERRED? Be assured that your personal data is to the best of our knowledge never going to be transferred outside the EEA. WHAT ARE YOUR RIGHTS?
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes. You can exercise your right to prevent such processing by letting us know directly by reply to our e-mail to you. You can also exercise the right at any time by contacting us at email@example.com or by phone on 07790 000 177
Under the GDPR, you have the following rights. These consist of:
Each of these rights are supported by appropriate procedures within Indigo Companies which allow the required action to be taken within the timescales stated in the GDPR.
You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by emailing, writing or telephoning us using the contact details above.
These timescales are shown in Table 1.
Data Subject Request Timescale The right to be informed When data is collected (if supplied by data subject) or within one month (if not supplied by data subject) The right of access One month The right to rectification One month The right to erasure Without undue delay The right to restrict processing Without undue delay The right to data portability One month The right to object On receipt of objection Rights in relation to automated decision making and profiling. Not specified
HOW LONG DO WE KEEP YOUR DATA FOR?
Your data will only be kept for the time necessary for which it was collected unless you told us to remove you from our database, which in this case this will be done as soon as reasonably practicable but in no less than seven (7) days from the moment we receive your request to unsubscribe you from our database.
Our website does not use any cookies. Therefore we do not track you when you visit our website.
HOW DO WE PROTECT THE INFORMATION WE COLLECT
Indigo Companies is very concerned about protecting the confidentiality of your personal information. We have security measures, including administrative, physical and electronic measures, to protect against the loss, exposure, misuse or alteration of information that we have collected from you in the use of the services. These measures include SSL data encryption to transmit your personal information as well as technical architectures and systems to prevent unauthorised third parties from accessing your personal information.
USES MADE OF THE INFORMATION
We use information held about you in the following ways: • Information you give to us. We will use this information: • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us; • to introduce you to other products, offers or promotions or services same or similar to ours. • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you will not, to the best of our knowledge be transferred to, and stored at, a destination outside the European Economic Area (”EEA”).
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHT TO COMPLAIN
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:
Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF